Our Services

Easily accessible via any modern web browser or mobile device, our feature rich platform helps to improve your communications, streamline your business processes, and facilitates your growth and success. 

Our support for our customers is second to none, and our experienced support team endlessly strives to enable you to compete and win, and sound good doing it.

Endlessly scalable, flexible, and reliable, our cloud communications platform is truly future-proof, so you can focus on your business, and know that your communications solution will always remain relevant and competitive.

Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. 

Our products and services are customer tested, and approved—we’ve enabled countless businesses to improve their communication channels easily, and effectively, to transform their business into a competitive powerhouse. 

Our reliable, feature-rich hosted phone services adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. 

  Traditional Features
 
  • Caller ID
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Waiting
  • 3-Way Caller Conference
  • Do Not Disturb
  • Voice Mail
Every Canis IT Voice Over IP system comes with so many features, you'll be amazed!
Advanced Features
Calling Features
Voicemail Features
  • "Follow Me": Calls can be forwarded to multiple numbers that will ring in a designated sequence.
  • Call Parking: Park your calls so others can pick them up
  • Set Caller ID: Chose any number in your system to be the outbound Caller ID
  • Block Caller ID: Block your Caller ID on outbound calls
  • Dial-by-name Directory: Make your employees and departments easy to get to
  • Visual Waiting Indicator: Works with your IP phone’s message indicator light.
  • Call Switch: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go.
  • Enhanced 911 Feature: Transmits your location to Emergency Services when you call 911.
  • Softphone Support: Compatible with many popular softphones.
  • Voicemail to Email: Your messages are emailed to you
  • Voicemail Alert: Get a text alert when someone leaves you a message
  • Remote Access: Lets you check your voicemail through web interface.
  • Multiple Mail folders: Provides the ability to organize and save old voice mails.
  • Unified Inbox: Access and manage all messages (voice, fax and email) from your
  • existing email inbox.
  • Schedules: Automatically go into after-hours message
  • Holiday: Set a unique holiday message for callers
  • Day and Night Mode Schedule: Create different greetings according to time of day and day of week.
Virtual Receptionist Features
Fax Services
  • Virtual Receptionist: Every call is answered by your message and routed accordingly
  • Multiple Virtual Receptionists: Play different greetings for each of your incoming phone numbers
  • Dial-By-Name Directory: Callers can dial a last name or first name to get to the extension they need.
  • Virtual Departments: Set up a call group based on job function.
  • Import Greetings: Upload third-party professional greetings to use as Virtual Receptionist greetings.
  • Web-based Dashboard: Provides real time status of all extensions
  • Music on Hold: Plays music/message for callers when they are on hold.
  • Send faxes from your PC through email
  • Receive faxes to email as PDF attachments
  • Send and receive faxes from your PC via our free Fax Central software with address book
  • Save paper by printing only the faxes you want
  • Have multiple fax users at no addtional charge
  • Fax from any pc anywhere via our Fax Central web portal